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Maintenance

Self-Maintenance

We think it's important for computer users to understand and care for their own machines. To that end, we're happy to provide some "self-help" instructions to guide you through standard maintenance techniques on your own computer.

Complete CareTM

Helping Hand PC offers a program called Complete Care which gives small business a fixed monthly IT budget with all of the service on a full-time IT staff.

Barracuda Spam & Virus Firewall Instructions

We provide a spam filtering service to our clients that utilizes a Barracuda Spam & Virus Firewall. A common tradeoff for a device as powerful as the Barracuda is a certain amount of complexity. We've put together a user guide to help our clients become acquainted with how to use the service effectively.

Complete CareTM

If you want to focus on growing and building your business, don't let technology stand in your way. Helping Hand PC takes a proactive approach that will help you save time and money by identifying potential hardware, software, and security issues that could interfere with your business's success.

Our Complete Care Managed Services program provides you with the "technology insurance" that is right for your company. We make sure all your existing systems are well maintained and designed to meet your business needs well into the future.

Our team works with you as a trusted IT advisor, providing services such as:
  • 1. Workstation and server support and maintenance
  • 2. Backup and disaster recovery
  • 3. Security
  • 4. Equipment refresh
  • 5. Mobile device support
  • 6. Hosted cloud services
  • 6. Strategic IT planning

Find out how the Helping Hand PC Complete Care Managed Services program can help you and your company. Contact Us today.

Eliminate Downtime

One of the primary goals of your IT plan should be to ensure that your systems are always running at or near 100 percent efficiency. Helping Hand will provide you with regular reports that tell you exactly how your equipment is performing, and when you will need to make changes. Routine maintenance and computer check-ups will alert you to problem areas, prevent downtime from equipment failure, eliminate the unknown within your technology systems and allow you to budget for replacement. And wouldn't it be great to plan in advance for your technology needs?